|The upgraded version of the software will enable the user to divide lift communicators and users into groups|
2N software applications for lift communicators form together a complete call centre system for lifts, which enables not only complete administration of the communicators, but also and easy manipulation of alarm calls. 2N has released a new 1.8 version of software, which provides first of all a more sophisticated management of groups of lifts and users.
Upgraded version of the software will enable the user to clearly divide lift communicators and users into groups. The user can easily group these for example by districts, buildings or independent projects according to a customer. The system administrator can, moreover, restrict access for each user to such groups only which he or she belongs to.
A new user role – “SuperUser” – is a definite advantage of the new software. The SuperUser functions as an “administrator” of a group of lift communicators and can make necessary changes in the group. This user can for example easily create new users (a technician or a system operator) or add new lift communicators to the group.
More new functions and improvements in the 1.8 version are: